Many of today's more progressive businesses leverage agile processes to ensure market differentiation and success. The TDS approach aligns with this "agile" approach.  When appropriate, we will assess your current environment/business goals and help plan the evolution of your enterprise applications to support those objectives.  We customize solutions to align with your needs and provide deployment, training, hosting, and operational support services as appropriate.

Assessments and Planning When assessing business applications, TDS starts by reviewing your current systems, processes and goals. We probe into areas that are working well, while searching for low hanging fruit for process improvement. During the assessment and planning phase, TDS will define the general approach, timeline and pricing to complete an enterprise application deployment to suit your business and technical requirements. [a href="consulting-services.php"]Learn More...[/a]		Install / Configure / Customize Installation, configuration and customization steps are typical in the TDS deployment of enterprise applications. This may begin with an environment assessment to ensure that the IT infrastructure is suitable. TDS will also discuss the full deployment process to make sure we are in alignment. Then we install and configure the application based on your requirements. TDS implementation consultants will provide basic customization of screens and workflows, and will collaborate with you and our development team to define new customizations and deep systems integrations where appropriate. [a href="deployment-services.php"]Learn More...[/a]		Applications Support TDS offers a range of onsite and remote services to facilitate the adoption, tuning and ongoing operations of the enterprise applications in your environment. This could include outsourced services to install updates, configure new features, user training and system reconfigurations to stay in synch with your business growth and maturation of business processes. [a href="openbravo-operational-services.php"]Learn More...[/a]
Business Process Consulting When companies embark on new systems and processes, we often find existing processes that are not well documented with heavy reliance on "tribal knowledge" or are being performed in a particular manner due to limitations of older systems. For these situations, TDS offers optional business process consulting services that can be used to redefine processes, which can include documentation and training services. In other cases, our clients prefer to take the lead on business process definition, documentation and training internally and leverage TDS for core implementation and backup support services. [a href="consulting-services.php"]Learn More...[/a]		Readiness / Go-Live As your go-live date approaches, there are several optional services from TDS that can help ensure a smooth transition. From custom data migration services, to functional training, to formal user verification process, we will work with your team to ensure you are prepared to go live. We can work with your IT team or augment them through-out the process. [a href="deployment-services.php"]Learn More...[/a]		Infrastructure Support A solid application environment requires careful attention to the underlying IT infrastructure. From cloud to conventional data center solutions, we can provide assessment and operational support to assure your IT environment is working smoothly. This can include one-time services like cost-to-compute analysis, PCI compliance remediation, vulnerability scans and hosting decisions. TDS also provides ongoing services like 24/7 environment monitoring / call center support, system updates (OS, server, applications), network engineering services, backup management to full data center operations for some of our larger clients. [a href="openbravo-operational-services.php"]Learn More...[/a]

Technology and Platforms

Frequently, our solutions are built on open source platforms like Openbravo ERP, Magento eCommerce and Pentaho BI. These tools are easily customized and extended to support your business and rapidly integrated into existing systems. Open source applications provide greater flexibility and adaptability when compared to proprietary and closed systems.

Openbravo – Open Source Agile ERP Openbravo is the world’s leading web-based open source ERP. With a plug-in architecture, powerful user interface and appliance deployment operations, Openbravo has been more widely deployed than any other open ERP solution. Openbravo now supports over 400 extensions and is growing every day. Winner of Infoworld Bossie (Best of Open Source) in 2007, 2009 – 2011.

Magento – Open eCommerce Now owned by eBay, the Magento eCommerce platform serves more than 110,000 merchants worldwide and is supported by a global ecosystem of solution partners and third-party developers. Winner of Infoworld Bossie (Best of Open Source Software) from 2008 – 2009 and honorable mention 2010 (note: ecommerce category no longer tracked by Bossie starting in 2010)

SugarCRM – Open Source CRM SugarCRM is the world's leading provider of open source customer relationship management (CRM) software. Over 7,000 customers and more than half a million users rely on SugarCRM to execute marketing programs, grow sales, retain customers and create custom business applications. Winner of Infoworld Bossie (Best of Open Source Software) from 2008-2011

Pentaho – Open Source BI The Pentaho Open BI Suite provides a full spectrum of business intelligence (BI) capabilities including reporting, analysis, dashboards, data mining, data integration, and a BI platform that have made it the world's most popular open source BI suite. Winner of Infoworld Bossie (Best of Open Source) from 2008 – 2011

Talend – Open Source Data Integration Talend's open source data integration solutions are optimized for enterprise-grade ETL (Extraction, Transformation and Loading). Winner of Infoworld Bossie (Best of Open Source Software) from 2009 – 2011

Drupal – Open Source CMS Drupal is an open source content management platform powering millions of websites and applications. It’s built, used, and supported by an active and diverse community of people around the world. Winner of Infoworld Bossie (Best of Open Source Software) from 2010 – 2011.

Commercial-grade open source applications like Openbravo, Magento, and Pentaho BI can improve your operational efficiency and flexibility, provide deep insight into your business' day-to-day activities, and ultimately, increase your end-customer's satisfaction.  These commercial grade platforms provide several advantages:

	Reliable - easy installation, maintenance and support with SLA guarantees
	Flexible - modular architecture with extensible APIs and full access to source code
	Mature - commercially supported, licensed, and maintained
	Pervasive - broad community of developers with diverse deployment scenarios

Typical TDS Clients

TDS clients represent a broad range of industries and companies of all sizes (early stage to F500).  As a result, their needs vary greatly from basic support for their internal teams to full turnkey solutions including training, hosting and flexible ongoing support options.

What these diverse TDS clients share is a common and overwhelming desire for agile, cost effective solutions that can grow with them over time.   The pace of change is relentless and systems which are adaptable while remaining efficient provide the greatest sustainable advantage.

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