Managed IT Operations

Technical Operations: From Data Center to Desktop

In an age when technical operations has become a required, utility-like function, businesses are increasingly confronted with a simultaneous business and budgetary challenge: how to keep operations at peak performance while also keeping it affordable. Consider the breadth of skills required to support your environment:

For most companies, these needs are asymmetrical. You may need a network architect for a month – and then you only need him / her part time on an ongoing basis. You need immediate 24/7 response to service disruptions, and yet can’t allocate too much budget to resources that are hopefully idle most of the time.

As a result, hiring an operations team is at best a series of compromises:

• Should you recruit the expensive specialists or a broad generalist?
• Do you hire based on most urgent needs or to support the long term strategy?
• How do you balance needs for architects, implementers and administrators?

These tradeoffs are the symptom of a larger problem. By its very nature, good infrastructure management will often require specialists. Yet few budgets can justify dedicated technical expertise always be on hand just in case they're needed.

24/7 Monitor... On-site... Your Environment

Most small and medium sized businesses have similar needs as large companies - 24/7 monitoring, on-site support and broad range of technical skills to keep systems running. However, due to their relatively smaller budget and size, tradeoffs are made regarding skills and headcount that put the organization at risk.

The TDS team can augment your staff bringing the same "big and broad" IT capabilities of the large companies - at a fraction of the cost.   This "IT on demand" lowers operating expense while improving overall service delivery.

We manage the technology operations of many small companies and have become an integral part of their IT department. TDS is a logical choice for companies that want deep IT expertise on their side, but do not want to deal with the costs and management focus that in-house capabilities sometimes require.

Many other technical operations companies will restrict you to their choice of technology – operating systems, storage, etc. We let you leverage the technology you need to run your business.

Spotlight

"TDS helped us with our initial data center design, build-out and migration almost three years ago. They provided us with a scalable, highly redundant, server and network architecture and have continued to provide 24x7 data center operations. 

"TDS has helped us grow our server farm by 300% and network traffic by 1000%, all of which has allowed us to become a top 10 travel web site.

"I have recommended TDS to a number of colleagues who have enjoyed similar success."

Paul English
CTO / Founder - Kayak.com

IT on Demand

For many companies, it simply does not make sense to have a dedicated internal technical operations team onsite 24/7. 

With TDS, you get the IT team of a $100-500 million company without the cost and headaches. 

Technical Operations

IT for Startups to Mid-Sized Businesses

Related Services

TDS also designs, builds and relocates data centers for our clients including John Hancock, Moster.com, Cedars Sinai, Internap, and many others.

Data Center Consulting