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Technical Services

Technical IT Services

Today's IT operating environment is characterized by a complex mixture of traditionally hosted, virtualized and cloud and SaaS based applications that work in concert to deliver enterprise services to end-users. Many IT organizations are properly staffed to manage these environments on a day-to-day basis, but require outside assistance to meet the additional resource requirements to manage major changes.

TDS consultants have the technical expertise and vendor certifications to help you successfully design and implement a broad range of solutions, including remediation, configuration, implementation and optimization of:

  • Network devices, routing designs, and software
  • Firewall and security appliances and associated policies
  • Servers, storage, and software 
  • Backup and disaster recovery solutions
  • Virtualization

In all cases, our project-based services can help you rapidly build and deploy even the most complex solutions; you pay for what you need, when you need it. And – because TDS is completely vendor-independent, you can rest assured that our recommendations are made in your best interest, not designed to maximize commissions or referral fees.  Click on the technology areas above to learn more about how TDS can help with your projects.

IT Remediation Services

TDS can provide any mix of Level 1, 2, or 3 troubleshooting and remediation of a broad range of IT issues, including:

  • Application, server and network performance issues or outages
  • Server software upgrades
  • Storage hardware and/or software performance issues or outages
  • Virtualization
  • Backup and restore problems
  • Security policy implementation

PCI Remediation Projects

Our security consultants can help ensure that your operating environment meets industry standards, and can address all aspects of PCI compliance, including:

  • Development of specific configuration standards for servers
  • Implementation of automated configuration deployment solutions
  • Installation of security applications such as intrusion detection and file integrity monitoring
  • Configuration of system level applications for PCI compliance
  • Firewall rule definition and implementation

IT Implementation Services

Data Center Asset Installation

From servers to network devices to the latest storage and security solutions, TDS consultants can design, configure, install, and support your unique solution. If physical installation is required, TDS will even deploy our resources to ensure that your gear is properly handled.

Cage Layouts and Rack Elevations

TDS configuration management services help you effectively and efficiently manage your IT assets. Our custom-built solution provides management with the high level information they need to track and manage assets, while our detailed cage, rack, and U-position information for each device allows your staff to quickly identify the gear they need to access on an operational level. Power and heating loads are tracked for each device, and aggregated at the rack, row, and cage level, helping you manage and maximize data center utilization. Our solution even tracks service contract status and expiration date information for all your IT equipment, helping you to plan and manage your contract renewal costs.

Cabling

In many instances, the cabling required to implement new IT gear is overlooked until the last minute. In contrast, however, TDS will develop and implement an optimized cabling plan for your IT gear, both within a single rack, and from rack to rack, ensuring rapid deployment and easy ongoing maintenance.

Virtualization

Many IT organizations are either planning or actively engaged in the process of moving all or part of their application inventory to virtualized servers or to the cloud. TDS has extensive experience in planning and executing these migrations, and has staff with the right expertise to support these efforts. We have certifications from all the popular virtualization vendors, including VMware and Microsoft, to ensure a smooth transition, and have hands-on experience migrating and managing mission-critical applications to a wide range of cloud providers.

Additionally, our CostModeler™ tool allows us to accurately predict the full life-cycle cost of deploying your applications in traditional, virtualized, and cloud environments.

IT Optimization Services

​IT Infrastructure Optimization

Rarely do you get the luxury of building your computing environment from scratch; in almost all cases, your IT operating environment has evolved over the years -- new applications get brought on line, capacity is added, technology is upgraded and new technologies are added to the mix.  TDS can help you make improvements to your organization’s technology environment by streamlining operational processes, minimizing risk in enterprise critical projects, and measuring and optimizing resource utilization.

Our optimization services allow organizations to address IT strategy, operations management, and optimization holistically, thanks to our proven ability to evaluate, plan, and deliver complex enterprise infrastructure programs with minimal risk. Our consultants have the expertise and real-world experience, combined with the best tools and industry best practices for virtualization, consolidation and optimization.

Data Center Critical Infrastructure Optimization

As IT technologies evolve, and as new applications are brought online, many data centers struggle with the challenge of ever increasing demands for power, cooling, and space. In many cases, with proper attention, data center lifespan can be significantly extended.

Our critical facility optimization solutions can help you:

  • Reduce stranded data center capacity
  • Improve infrastructure reliability
  • Prolong system service life

Click here to learn more about TDS Critical Infrastructure Services