TDS Support and Remote Assistance

TDS provides on-line, email and telephone support which is available 24x7x365. This service is available on a contract or fee-for-service basis.  For priority response to P1 and P2 incidents, please dial 1-877-973-3377, Option 2. 

Access the TDS Support Site

To report a P3 and P4 incident, please use our online system.  You can also check the status of previously opened tickets using your TDS support login credentials. 

Remote Assistance

If you will be sharing your PC screen with a TDS technician and already have  a PIN, please enter it below.  If you require a a new PIN or need help with the PIN already provided, please contact TDS technical support at (877) 973-3377 Option 2.