by Sue Dunnell.
A server configuration change was reported to be the cause for the Facebook and Instagram 24 hour outage yesterday. There is speculation that perhaps this was something more deliberate and intentional, such as a cyber attack.
Others seem to think it was similar to a 2010 incident. Regardless of the root cause, the vulnerability of two of the biggest tech brands has caused many companies to rethink their own vulnerability.
Across all industries, IT is under increasing pressure to rapidly support changing business demands.
Be agile. Move faster. Get to the cloud. Protect data.
IT must quickly update infrastructure, add new technology, protect personal data, and be more vigilant about security – and at the same time, ensure that legacy applications and infrastructure continue to run smoothly. As applications and services are increasingly distributed across data centers, private and public clouds, and virtualized platforms, it becomes more difficult to understand application dependencies, and know how to rapidly respond if an application goes down.
And yet, any change made in IT, no matter how small, can have unintended consequences, affecting systems in unexpected ways. Something as simple as changing the setting on a server can take down business critical applications, for 24 hours.
Network intelligence company ThousandEyes said Facebook’s issue was internal, rather than a network or Internet delivery issue:
“Given the sheer scale and continuous changes that these web scale providers are constantly making to their applications and infrastructure,” wrote ThousandEyes VP of product marketing Alex Henthorn-Iwane in a statement, “sometimes things break as a result of these changes, even in the most capable hands.”
The best way to be prepared to handle and respond to unexpected events is to have always accurate data about your IT environment, including an in-depth understanding of application dependencies. At TDS, we are experts in providing IT with actionable data to manage change across their hybrid environments, while eliminating risk from the process. And, we provide IT with the ability to create and maintain always accurate recovery plans to rapidly restore service after an outage – regardless of source.
See how TransitionManager can help:
From lost or accidentally deleted files to ransomware, natural disasters and even internal threat factors, there are many things that can happen to your applications –which can in turn cripple your day-to-day operations.
You can't predict when a disaster will strike or when your normal operations are disrupted, but there are steps you can take to disaster-proof your applications and not only ensure business continues but key IT initiatives don’t get stopped in their tracks.
It’s not always possible to predict how and when a disaster will strike, however, there are steps CIOs can take to sustain business growth and ensure key IT initiatives don’t stop in their tracks. We are happy to share some of that guidance with the wider IT community.
IT organizations need a platform built specifically for planning, managing, and executing migrations, recovery events, M&As and other transformation projects, end-to-end.
Making decisions using data that is pieced together through a combination of spreadsheets, data exports, and email messages doesn’t provide project teams with a comprehensive understanding of compliance, security and other business requirements. That’s why TDS enhanced its rules engine, making it easy to write simple scripts that apply business rules to data, ensuring that the results will be aligned with business goals.
We continue to evolve TransitionManager’s capabilities, focusing first on what problem we are trying to solve for the customer. For enterprise architects and cloud professionals, finding the right information and leveraging the variety of tools available to plan and manage IT transformation projects is challenging and complex.